Sony XBR65X810C 4K Ultra HD TV Review

XBR810C

65″ XBR810C 120Hz Smart LED TV

Sony’s XBR premium series of 4K UHD TVs typically offers better performance and features when compared to their standard line of televisions. The XBR Series has a wide range of pricing, including what I consider three budget friendly models which consist of the: XBR830C, XBR800B and the newly released XBR810C.

These three models lack certain picture enhancing features (TRILUMINOS technology and X-tended Dynamic Range) that the more expensive models contain,  yet they are still capable of delivering very good picture quality.

Design/Features

810C side view

810C Side View

The 810C is available in 55″ and 65″ models and are fashioned with a plexiglass screen with a semi-gloss finish. The black bezel  surrounding the screen measures just over a 1/2″ at its narrowest point. The panel depth on the display is a bit on the bulky side measuring approximately three inches thick at its deepest point.

The screen is illuminated with a direct-lit LED lighting array (not full-array w/ local dimming). This design allows for a more uniformly lit screen (depending on how many LEDs are used), when compared to edge-lit LED designs. Direct-lit displays also help increase contrast and black level reproduction. One drawback, however, is an increase in this displays panel depth to allow for the direct-lit LED design.

The black metal stand on this TV, in my opinion, is not as stable as the “A-frame” feet design that is found on other Sony models. It also gives the TV a bit of a wobbly feel when gently rocked back and forth from the top of the screen. It does, however, provide adequate stability.

As a lower cost XBR model, the 810C doesn’t provide as many menu options (including picture adjustments) as it more expensive counterparts, yet still offers the basics for optimal performance. On the other hand, it provides a host of useful features which include:

4K Processor X1 engine and 4K X-Reality Pro: The X1 4K processor brings out more clarity, color and contrast for stunning picture quality to all video sources, and upscales all non-native 4K video to near 4K quality using Sony’s X-Reality Pro technology.

Smart TV featuring Android TV w/ Google Play: The XBR65X810C is equipped with an Android operating system and incorporates Android TV with access to a wide variety of apps from Google Play which have been optimized for playback on this TV. Android TV gives you access to movies, music, sports and other entertainment apps . In addition, view content from your smartphone or tablet on this TV using Google Cast for a more engaging experience on this TV’s much larger screen.

Direct TV Ready: DIRECTV subscribers with the Genie Whole-Home HD DVR can enjoy service and full DVR features without an additional receiver.

Sony’s Opera web browser gives users the full internet on this television with a user interface that has been optimized for TV screens, which in turn will enable users to experience the best TV browsing experience currently available.

When using Sony’s Opera TV browser, users will experience all that the web has to offer, allowing them to search for their favorite online content, just as they do on their computers, smartphones, tablets and other devices.

PlayStaion Now game streaming enables you to stream PS3 games directly to this TV without the use of a gaming console. The only additional equipment required is a DUALSHOCK 4 controller (sold separately) which connects to one of the TV’s USB ports.

The XBR810C offers built-in Wi-Fi using the very fast 802.11ac standard. It also has Wi-Fi Direct which allows you to wirelessly connect to your mobile devices without the use of a router.

Sony Remote Control

Remote control: The supplied remote is one of Sony’s standard issue wands. Its functionality provides all the necessary buttons to operate the TV remotely. The device is not backlit.

Note: This TV does not support 3D capability.

Connectivity

810C rear panel

XBR810C Rear Ports

  • 4 HDMI 2.0 inputs (HDCP 2.2 compliant)
  • 1 Component video input
  • 1 Composite video input
  • 3 USB 2.0 inputs
  • 1 Ethernet input
  • 1 RF input for antenna/cable/satellite
  • 1 Digital optical audio output
  • 1 Stereo minijack output

Performance

The 65″ XBR810C delivers very good overal picture quality. Even though this set does not contain Sony’s TRILUMINOS color technology, colors were still rendered accurately with a natural appearance. Colors were also dynamically rich and well saturated which were very appealing to my color sensory perception.

Image detail and clarity were very good and were what I’ve come to expect from a quality 4K UHD TV. Images appeared crystal clear with plenty of fine detail and image depth within the 4K images I viewed.

The 4K upscaling is also very good on this set when viewing high quality 1080p sources such a blu-ray disc, which are rendered at near 4K quality.

The XBR810C delivers decent contrast and black levels when viewed in a moderately lit room. Black levels were reasonably dark with occasional minimal grayish overtones being revealed. Images and objects in dark scenes revealed adequate shadow detail without any objects being obscured from view. However, when viewing this TV in a dark environment, contrast and black levels were noticeably lacking in performance in the areas of dynamic punch and deep black depth, which weren’t at the levels I would have liked to have seen. This was most likely due to this TV having an IPS panel (65″ model) instead of a VA panel which can deliver much better contrast and black levels.

Screen uniformity on the TV I used for this review was good and showed no light bleed or clouding on a completely dark screen in a moderately dark viewing environment.

Viewing white text against a black background exhibited no blooming, however, peak white output was not as bright as I would normally like to see, and was a bit dimmer when compared to other “higher end” Sony XBR models.

Sony’s Motionflow XR 960 blur reduction technology appeared to do a decent job at keeping motion blur at bay, as I did not detect any motion artifacts in the fast action content I viewed.

Side angle or off-axis viewing performance has always been an achilles heel for most LED based TVs, and the XBR810C was no exception to this picture anomaly; however, this display performed better than average in this area and had minimal amounts of contrast and color saturation loss when viewed at wide angles which was most likely due to its IPS panel design.

The maximum light output (luminosity) from this display isn’t the brightest, so limiting the amount of bright sun light entering your viewing environment is recommended.

The sound quality of the two down-firing speakers was ok – I heard the usual thin and lean audio output with very little bass output. This is typical performance for most flat panel designs. So adding a decent soundbar will take your audio experience to the next level.

Conclusion

Sony’s XBR65X810C is a great value in the ever expanding 4K UHD market. It offers a set of very useful features, very good picture performance and a premium designated marquee status, all at a price that’s totally within reach for most consumers who are in search of a large screen 4K TV.

So add this model to your short list of prospective Ultra HD TVs, which offers one of the best values currently available within the 4K market.

HDTVs and More recommended.

You my also like these reviews:

Sony XBR65X850C 4K Ultra HD TV Review

Sony XBR65X930C 4K Ultra HD TV Review

Sony XBR65X800B 4K Ultra HD 120Hz LED TV Review

 

 

 

 

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58 comments

  • What are your recommended detailed picture settings (standard, vivid, etc.)? I am having a tough time getting a good picture.

    Thanks in advance,

    Doug

    • Hi Doug,
      I would avoid the Vivid picture mode, it will give you an over-processed and unnatural picture image. I recommend you use the “Custom” picture mode and use the following settings:

      Brightness – 10, If the image looks to dim at this brightness level, turn it up to your preference.
      Contrast – 93
      Black Level – 50
      Color – 50
      Hue – 0
      Color Temperature – Expert 1
      Sharpness – 50
      Adv. Contrast Enhancer – off

      You can always tweak the settings above to get a picture that is most pleasing to your eyes.

      Hope this helps.

      Regards’

  • Hi there…above you mentioned that DirecTv customers with WholeHome DVR do not need an additional receiver for the 810c model. I called directv as was directed to by the owners manual and they sent a technician out to add another receiver in order to view 4k content. It costed med an additional $100 as well. Is this correct? Do I in fact need this additional receiver? Thanks so much for the help

    • Hi Tony,
      I’m not very familiar with a DirectTV 4K ready setup since I’m currently not a DirectTV subscriber. However, from my understanding, you shouldn’t need another receiver if you already have a Genie WholeHome DVR (model HR34 or above). So I’m not sure why DirectTV installed an additional receiver if your original equipment meets all the requirements for 4K service. I’m wondeing if DirectTV is aware that certain Sony models including the 810C are DirectTV 4K ready models. I searched their website and they only have Samsung and LG models listed as being DirectTV 4K ready.

      I would contact DirectTV to confirm whether or not you actually need the additional receiver they installed. In the meantime check out this link to DirectTV’s website which states the requirements for DirectTV 4K service.

      Hope this helps your situation.

  • I bought this Sony TV, X810c and love it thus far, but haven’t been successful in the internet set up thus far. Although there’s nothing wrong with my wireless according to ALL other devices. Thoughts? Using a 48MB WEP wireless connection.

    • Hi Cassidy,
      I have provided a link from Sony Support to check your home network server connection. If this doesn’t help your situation. Try calling Sony Support directly and see if they can assist you with your setup issues. By the way, I suggest you use a WAP wireless connection for better security.

      Link was removed. No longer active.

      Sony Support
      A/V Hookup: 1-239-245-6368
      Other Support: 1-239-245-6354

  • I can’t find Opera on the 65″ 810c. Any help would be appreciated.

  • Dear Milton,

    We just purchased an 810C after deciding it meets our needs without going to the 850C or higher-end models. Your review and Q&A are most helpful! I have printed and will use for reference when we do our set up. Thanks in advance, and I’ll be back if we have any questions.

    Thank you,
    Wendy

    • Hello Wendy,
      Very glad to hear this review and Q&A has been helpful to you, and your thoughtful words make what I do even more enjoyable. Thank you. If you ever have any questions regarding you 810C, don’t hesitate to ask.

      Regards

  • I am looking to pick this TV up (Best Buy has it for $1499 this week). I spend most of my time watching sports and gaming on a PS4. Is this a good TV for that?

    Thanks! Great Site!

  • We purchased the 810 yesterday and are extremely disappointed with the picture quality. Images appear to be pixelated and blurry not only on DirecTV but also when viewing Netflix and Blu ray DVDs. We contacted Best Buy and they weren’t much help. Said they would charge us $200 to come to our house to see what was the matter. Even the screen savers that come up during the software updates are pixelated. TV did not look like this hanging on the wall at Best Buy. Please help us!

    • Hi Dawn,
      Sorry to hear of the problem you’re having with your 810C. I did some more research on this TV before I would reply to your comment, but could not find any info that revealed the issue you are having, which leads me to believe this is not an on going issue with the 810C. To possibly resolve this issue, my first suggestion is to do a factory reset which is accomplished within the TV’s menu. Next, do a power cycle on the TV. To do a power cycle:
      -Turn the TV off
      -Remove power from your TV by unplugging from wall outlet
      -Drain residual power from TV by holding down the power button on TV for 15 to 30 seconds – Do not use the power button on remote
      -Provide power to your TV by plugging TV back into wall outlet
      -Power the TV on to see if this has resolved your issue.

      If your problem still persist, you most likely have a defective TV. I would then return TV to store for an exchange.

      Hope this helps.

      Regards

    • I was having some issues with judder, etc and finally after changing multiple settings I found that if you are using the headphone jack to connect your sound system or external speakers, it must be set to audio system in the settings menu and TV speakers to off. Picture is much better now, hope this helps

  • I’ve recently purchased this TV from Best Buy but will not receive it for another few weeks (have to move things around in my apartment to make room for it 🙂 ). My primary purpose will be using it as a PC monitor to include activities like PC gaming, watching Amazon Prime shows/movies and web browsing (reading text etc). I will also be using it for gaming on my Xbox One.

    I’ve been doing some additional research (which is how I found this site) and discovered that there are 2 basic resolution levels of 4K; 3840 x 2160 and a slightly higher setting of 4096 x 2160 which is further divided into 30 or 60hz. This seems to be similar to the difference between 720 and 1080p. I seem to recall that it became commonly known after the HD resolutions had been out for awhile that 720p was not considered “True HD” but 1080p was. Is 3840 x 2160 considered “True 4K” or only the higher resolution of 4096 x 2160? If not, then why are their 2 different resolutions listed under 4K resolution? Also, what is the maximum PC resolution using HDMI with no adapters and assuming a quality mid to high end graphics card (like 760 GTX or higher)?

    • Hi Patrick,
      3840 x 2160 is considered true 4K for the home viewing standard. 4096 x 2160 is the true 4K standard for digital cinema and what is used to show movies in native 4K in your local digital cinema (movie theater). 3840 x 2160p or UHD was derived from the digital cinema spec and then standardized for the home viewing spec to match the current 16:9 television aspect ratio which is exactly double the 1980 x 1080p resolution.

      The maximum resolution from your PC to the XBR810C, which utilizes a 760 GTX or higher graphics card is 4096 x 2160@24p over HDMI inputs 2 & 3. The 810C will also except 3840 x 2160 video @ 60p, 30p and 24p.

      Thanks for your question.

  • Hi I just ordered this TV, it should come in within a week. Its been over 9 years since I ordered a TV. I am trying to find out how to check this TV screen when it arrives. I have heard of something called a banding issue. I am trying to find out what tests I can do to ensure the TV I receive is actually good. Any info you can provide would be helpful.

    • Hi Niji,
      First, I want clarify the difference between banding and screen uniformity issues, as they are sometimes stated as being the same picture screen anomaly, when in fact they are entirely different.
      Banding, which is also called false contouring, refers to unrealistic solid strips of color in areas that should display a smooth transition. Banding affects TV images when they display a gradual change between shades of a single color.

      Banding, when apparent in TV content can be easy to identify in images such as a shot of the open sky that shows a gradual shift in color change as part of the image color shading becomes darker or lighter, for example, when the image of a sunset showing the sun has already set on the horizon.

      To help fight banding, Sony has a feature on many of its TVs (including the XBR810C) called “Smooth Gradation” to help eliminate banding. In addition, you can turn off any color enhancement features on your TV, which can also help to eliminate banding.

      Screen uniformity issues occur when parts of the TV’s screen are lighter than others. You can test for screen uniformity issues by using a gray-full-field test pattern found on TV calibration disc such as Digital Video Essentials HD Basics. You can also spot uniformity problems on regular TV programming such as dark images spread across the entire TV screen, that can appear as clouding and/or flash-lighting which is light bleed into the dark or black background.

      The cause of screen uniformity issues are the LED’s used to light an LED display panel, which don’t always do a good job of dispersing the LED’s light output evenly across the screen. Screen uniformity can, and does vary from screen to screen due to the manufacturing process.

      So if you happen to purchase a TV with what you feel is unacceptable uniformity issues; then the most you can do is exchange it and hope that your replacement TV is less affected and keeps screen uniformity anomalies to a minimum.

      So in regards to which ever issue you are referring to in your question, use the info provided above accordingly.

      Regards’

  • Hi, I purchased TV and im happy with it overall. But when I play FIFA on my xbox 1 I get a slow feeling picture and lots of blur with the soccer ball and players etc. screen gets pretty dark when playing but when I pause the game it gets bright. Can you help me with settings for playing XBOX 1? Thank you!

    • Hi Gene,
      When using your Xbox 1, set the TV to Game mode, this should greatly reduce the input lag and motion blur you seem to be experiencing. The cause of your screen getting darker while gaming is probably being caused by the 810C’s Eco and Energy saving feature being set to on. Turn this feature off within the TV’s menu to eliminate the screen dimming (darkness).

      Regards’

  • I bought this TV yesterday. My question is how to set up my Google page web site? I can’t access the internet.

  • Having trouble getting sound from TV to an stereo receiver. On my Samsung it was
    audio out to audio in, with a red and white wire hook up. Any thoughts?

    • Hi Jim,
      Unfortunately, the RCA (red and white) connections on the Sony 810C are inputs only, meaning they will not output any audio to your receiver. But you do have two other options:
      1 – You can purchase a digital optical to RCA converter adapter and use the TV’s digital audio out port to get sound to your stereo receiver. You will also need a digital optical cable, if you don’t already have one, which will connect the TV to the adapter.

      2 – Or, you can purchase a stereo minijack-to-RCA cable and use the mini audio output port on the Sony 810C to connect your receiver directly to the TV.

      I recommend the digital optical adapter for better sound quality.

      Hope this helps.

  • Do you know if the X810C 55″ version has the ability to have HDR support added in a firmware update or am I out of luck for HDR? I know they added HDR to other sony tv’s through firmware this year but not this one..

  • Hi! I bought this tv about 2 months ago and I would like to know if you and your team have the Advace colour temperature points calibrated? If so, would you kindly share those details with me.

    Thank you!

    • Hi Kevin,
      At this time I only do basic TV calibrations. But you can find advanced color temperature settings that you can use on internet forums such as AVS. Advanced color temperature settings are TV specific and will vary from TV-to-TV even on the same model. However, these settings will still get you close to whats optimal for your TV.

  • In Europe model 2016 XD70 has Hdr and almost the same X80C(X810C US) hasn’t.Why?

    • Hi Piter,
      The X810C does support HDR but only through streaming services such as Amazon Instant for example. It will not support HDR content over its HDMI inputs.

  • Yes, but why it doesn’t support HDR over HDMI inputs??

    • Hi Piter,
      The XBR810C won’t support HDR over HDMI because its HDMI inputs are not 2.0a compliant, only 2.0

  • Can hdmi 2.0a be a firmware update??

    • Yes, but this is dependent on manufacturers and their system designs. You would have to contact the manufacturers for details of their system designs and upgradeability.

  • I have the 810C and was using HDMI ARC to recover for audio now I switch to outdoor antenna and it no longer works with receiver, ARC it cuts receiver on but no audio I noticed a update secured about same time on TV. Do I need to change settings or has Sony screwed me on ARC HDMI to my Onkyo TXNR636 recevier.

  • We commented on the 810c when we bought it in Jan. Pixelated…dark…done every thing to adjust…same thing…have a Samsung 1080p that I replaced and put it upstairs…so much better picture…very disappointed..just been dealing with it…now with football season it just reiterates my disappointment with this TV.

    • Hi Steve,
      Sorry to hear that the 810C didn’t work out for you. Glad you have a TV that gives you a satisfying viewing experience.

      • Hi milton thanks for the reply. ..you must have misunderstood me though as I replaced my Samsung 1080 with the sony…just moved it to another room…was starting that the picture is better on the samsung which is very disappointing being I was going to buy a 4k samsung but got talked into the Sony. .very blotchy picture..

  • Hello Guys,
    I have this problem:
    My screen goes blank when I select any resolution over 1080. I connected PC, I have GTX 1070 card, turned on HDMI Enhance on port 4, bought good high speed cable, but when I select any resolution in control panel on PC the TV screen goes blank, and returns to 1080 back. What do I do wrong, please help.
    SONY Support:
    “The TV is built to support either of 480P, 720P,1080p or the 4K. When we try to use anything apart from this, the processor in the TV would not recognize that and it would reflect as a black screen. Just like we have HDMI port for 1080P and 4K. 1440 is usually used for Display port resolution. Hence that resolution is not compatible with TV’s. Not just Sony but any manufacturer”.

    “Sure. While we have made the TV compatible with 4K , we have used a processor named X1 which will provide the 4K clarity. However while using the TV as an output device , the maximum resolution that the TV can output is 1080P, apart from that the board would not accept any signal for processing”.

    Doesn’t make any sense in this.

    • Hi Dee,
      I don’t have much experience using 4K TVs as computer/display monitors. You may try turning off the “HDMI Enhance” on the port you are using and see if that makes a difference. HDMI Enhance is only necessary to support 4K@60Hz@4:4:4 video signals. However, leaving it on shouldn’t affect other video resolution settings. Also, as a trouble shooting measure, try using another HDMI port on the TV.

      Hopefully someone with more experience in this area will respond to your issue.

  • Thank you for your advice, I have used both suggestions but no luck. The screen shuts down, for 20 sec, and goes back to original Native resolution of 1080..sad, maybe someone else would make a suggestion? please. Thanks

    • Hi Dee,
      Sorry my suggestions didn’t solve your issue. I was going to suggest you post your issue in AVS Forum in the Sony XBR810C thread; however, I just checked out AVS Forum and noticed you already posted your issue there. Hopefully someone will be able to help.

      Regards’

  • I bought this tv at Best Buy. Brought it home. Didn’t work. After setting it up and hours on the phone with Sony trouble shooting and talking to Best Buy I was told to return the TV. PITA! Returned TV and got another TV. Same TV, same model. Worked great for 4 months. Then I had a msg on the screen that said there was an update to be made to this TV and to press the button for Now or Later. It said the update would take 30 min. I pressed Now. I did not turn off the TV or touch anything else that was hooked up to the TV. Two hours later I came back to watch TV and my TV was doing nothing but cycle between displaying ‘Sony’ and displaying 4 multi-colored, swirling circles in the middle of the screen. Called Sony. Hours on the phone. Tech ran all kinds of diagnostics from his end. All he could figure out was that the update never completed properly. I said well you must have had this problem happen before why is there no solution? Tech said he thought I needed a new mother board and would have repair call me. Repair calls me today and said they are sending me out a new TV. So now I’m alarmed. 2 lemons right in a row? My old TV which was a big box Mitsubishi ran like a top for 14 years before it started having problems. We didn’t replace the ugly old thing earlier because it worked so well. Felt like it was part of the family and we couldn’t just give it a lethal injection and put it out in the trash. So now I’m getting a new TV of the same model again and I’m going to be fearful of ever letting it do another update. BTW, I was the only one home at the time so no one else could have come in and messed with the TV during it’s update. There were also no power outages during that time.
    The only thing I’m happy about is that they are not repairing lemon #2 but giving me a new one. (Praying I get a healthy one this time). I will be without TV for a week and then we’ll have to set the whole thing up again. PITA! Thanks for listening!

    • Hi Patti,
      I’m glad you took the time to share your experience with Sony’s XBR65X810C. It’s very unfortunate that you’ve had two defective TVs in such a very short time, and I’m sure its been very frustrating for you. I sincerely hope TV #3 will not have any issues, so you may finally enjoy your television which you rightfully deserve.
      Wishing you all the best…

      Milton,
      HDTV’s and More

  • Good day,

    I was curious to know there is any HDR streaming video i could watch to test if this TV still has HDR for streaming content. I think they took the ability away on a recent patch. Also. Everywhere i look people say to set the contrast on this tv to max. This seems to make blacks look more gray, could I have defective unit or is this based on viewing at night only? Thanks so much!

    • Hi Mike,
      There are a few streaming services available that provide HDR content such as Netflix. Click here for more info. Now if you just want to have access to some free HDR demo clips, you can find them at DEMO UHD 3D. The catch is you will have to download these files and use PLEX software/app to stream them to your TV.

      When viewing HDR content, it is the TVs panel backlight setting (Sony calls it Brightness) that should be set to max and not the contrast setting which will leave the blacks appearing too gray and washed out, which you have already discovered.

      I have no knowledge of Sony removing HDR capability from the XBR810C.

      Hope this helps your situation.

  • Yet another general question about the 55x810c. I can’t quite seem to find the best settings for watching streaming content like Netflix and Youtube. Seems no matter what setting there seems to be a slight stutter. Any suggestions?

    • Hi Mike,
      I assume you tried all of the available motion control settings on your 810C, yet still have picture stutter issues, and if it only happens with streaming services, It makes me wonder if it is a bandwidth issue. Is your internet bandwidth speed high enough to handle the content your are viewing? Does your network have other devices using your connection at the same time? I assume you are using a Wi-Fi connection. If that’s the case, try connecting your TV directly to your router using an Ethernet cable to see if this eliminates your problem.
      Hope this helps.

  • When I turn on Enhanced HDMI my PS4 pro won’t show a picture. My sheild tv works just fine. What gives? Am I missing a setting somewhere?

    • Hi Brian,
      Check your resolution output settings for your PS4 Pro. The TVs Enhanced HDMI mode excepts high resolution 4K signals, such as 4K/60p 4:4:4, 4:2:2, and 4K/60p 4:2:0 10 bit, etc.

      Hope this helps.

  • I have a 65x810c and keep seeing references of turning on hdmi enhancement. How do I do this as it’s not an option on my tv? Do I need this for true 4K experience? Just bought a Sony 4K player and am finally hoping to see picture quality that we all see in the stores! Thank you

    • Hi Keith,
      Its been a while since I did the review on this TV, but with current Sony models, you must go to the “Settings” menu and find “External Inputs”. You will see the HDMI Enhancement settings there.

      Hope this helps.

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